Supporting Victorians experiencing vulnerability to have equitable access to energy, water, transport and other critical services remains a key focus for the Essential Services Commission amid growing cost-of-living pressures for consumers.
The Essential Services Commission’s annual report outlines the key regulatory outcomes delivered in 2021–22 to support Victorians to access vital water, energy, transport and council services.
It was so rewarding to work with the business to pivot to working remotely and truly supporting employee wellbeing. We learned so much about our colleagues during the pandemic and helped support great strategies to keep people connected.
I'm proud to work for an organisation that cares for its people and is committed to seeing them flourish. I really enjoy bringing my practical experience to the role, and helping my colleagues understand the operational aspects of the water businesses we regulate.
The commission and I share many of the same values: practicality, positivity and a burning desire to get important things done. I'm trusted to do my job, I'm respected for my expertise and I'm provided with opportunities to contribute to interesting and diverse projects.
It's so rewarding to be part of such a dynamic and high-performing team. I love working with super smart and passionate people who are driven to make a difference. So much of that is attributable to the culture that Kate, Sarah and our other leaders have built.
The commission's a special place. It really trusts its staff and fosters a positive and supportive culture. It's rare to find a place that offers a combination of interesting work, development opportunities and flexibility - plus the people are lovely!
I have held various roles in both energy and water regulation at the commission and appreciate how our regulatory work keeps consumer vulnerability in mind. A common thread in my career has been knowing that in any role, I can make a difference.
The Essential Services Commission has published a new Information Gathering Notice Guideline to support individuals and businesses to understand and comply with compulsory information gathering notices issued by the commission.
