We regulate participants and products in the Victorian Energy Upgrades (VEU) program to deliver energy efficiency improvements which are more affordable for consumers, and reduces their long term energy consumption.
Victorian Energy Upgrades program
The Victorian Energy Upgrades (VEU) program reduces greenhouse gases by providing access to discounted energy efficient products and services.
We regulate participants and products to provide confidence in the benefits delivered to consumers and a balanced, transparent and efficient program for participants.
Information for accredited persons or prospective accredited persons.
Learn about the energy efficiency activities that create Victorian energy efficiency certificates (VEECs).
Information for current and prospective accredited persons, energy retailers and product applicants.
View the latest program updates and presentations, read about our reports and reviews, and access our activity registers and VEEC calculator.
Find out how the VEU program can help you save energy in your home or workplace.
Find an accredited provider to do an upgrade in your home or business.
Featured work
The commission has taken enforcement action against accredited business Carers Club Australia Pty Ltd for allegedly breaching the Victorian Energy Upgrades (VEU) program rules.
Search for an accredited provider who can help you access discounts for energy-efficient products under the Victorian Energy Upgrades (VEU) program.
Our registers provide information about program participants and activities undertaken in the program. Accredited persons can also access the VEEC calculator to find out how many certificates their energy efficiency upgrade can generate.
Latest updates
18 February 2025
We have updated Victorian Energy Upgrades program documents to reflect recent revisions to warranty requirements for water heating and space heating and cooling activities (activities 1, 3, 6 and 44).
We have also updated documents to clarify pricing and co-payment requirements for water heating (activities 1, 3 and 44), space heating and cooling (activity 6), cold room (activity 43) and induction cooktop (activity 46) activities.
18 February 2025
We have released an updated activity guide to clarify eligibility of certain upgrades for the commercial and industrial heat pump water heater activity (activity 44).