The Essential Services Commission has initiated the ‘retailer of last resort’ process that will automatically transfer customers from failed retailer Elysian Energy Pty Ltd (Elysian) to other retailers in Victoria to provide for the continued supply and sale of electricity services.
We hosted our second community sector roundtable for 2022 in late July. Our chairperson commissioner Kate Symons hosted the event, marking our 12th community sector roundtable since April 2020.
The community support sector told the Essential Services Commission that in the first few months of 2022 they have seen ongoing hardship being experienced by many in the community.
Helping Victorian households and small businesses maintain access to essential services during the pandemic has been a key focus for the state’s economic regulator over the past year.
Eighteen months into the coronavirus pandemic, the community help sector has told the state’s economic regulator that rising debt is the number one issue for clients who are seeking help.
Senior leaders from 18 of the state’s water businesses met with the Essential Services Commission as part of an ongoing series of industry and community roundtables.
Energy businesses say short term household debt has increased following the winding back of pandemic-related government financial support, but say they’re committed to helping customers stay connected.
Safeguarding the community and protecting the rights of Victorian households and small businesses have been among the main priorities for Victoria’s independent economic regulator during the past year of unprecedented challenges.
The coronavirus pandemic continues to have significant financial impact on Victorian households and small businesses, according to the state’s independent economic regulator.
