The following is the minimum information that must be kept in the register of life support customers and residents:
The state’s energy regulator is seeking feedback on its draft proposal to slightly increase the Victorian Default Offer to reflect a forecast rise in wholesale electricity prices.
Read our media release
Two Victorian energy retailers pay almost $2m for allegedly failing to meet energy efficiency obligations
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People Energy paid a penalty of $235,037.92 after we issued the company with a Victorian energy efficiency certificate
Blue NRG and People Energy have paid a combined penalty of almost $2 million after they allegedly failed to surrender enough certificates to offset their liability for the 2020 compliance year under the largest energy efficiency program in the country.
1 April 2022
Updated product application guides and forms for water heating products
The commission has integrated the application process for residential/business and commercial and industrial heat pumps and solar hot water heater products across the Victorian Energy Upgrades program and New South Wales’ Energy Savings Scheme.
The state’s energy regulator is encouraging innovation from businesses in the energy sector through its new regulatory sandboxing function.
From June, under new regulatory sandboxing powers, the Essential Services Commission will be able to grant time-limited waivers from existing rules to businesses that sell, supply, generate or transmit electricity or gas, to trial innovative products or services.
AGL HP1 Pty Limited, AGL HP2 Pty Limited and AGL HP3 Pty Limited, together, known as the AGL Hydro Partnership.
Licence granted
AGL Hydro Partnership was granted an electricity generation and sale licence on 18 December 1997. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 26 October 2022.
Every Victorian council has kept their rates at the level set by an annual cap or lower, according to a new report by the state’s economic regulator.
The Essential Services Commission monitors councils’ compliance with the Fair Go Rates system which limits the maximum amount a council can increase its average rates in a year.
Search for an accredited provider who may help you access discounts for energy-efficient products under the Victorian Energy Upgrades (VEU) program.
How to use the search tool
To view the information, click the 'Full Screen Mode' icon at the bottom right corner of the frame.
We are providing this search tool to help you find an accredited provider, product, or service, in your area. The table has information about accredited providers over the last 12 months
The Essential Services Commission has given preliminary approval to Yarra Valley Water’s five-year pricing submission that will see water and sewerage bills change by less than inflation in the two years from 1 July 2023.
I’m a Senior Adviser for compliance and engagement in the Price Monitoring and Regulation team at the commission.
Before I was helping to regulate essential services, I was previously a teacher librarian and worked in mobile communication. A common thread in my career has been knowing that in any role, I can make a difference.
I'm a Specialist Advisor in Compliance and Enforcement for the Energy division at the commission.
I have been a commissioner for the Essential Services Commission since my appointment in February 2020.
I'm the Information Management Project Manager in the Organisational Performance team at the commission.
I first joined the commission to manage an internal audit project that identified ways the organisation could work more effectively. I think I probably had a certain perception of what the commission might be like - bureaucratic and slow-moving but it isn't like that at all. I quickly realised that the commission and I share many of the same values: practicality, positivity and a burning desire to
Licence granted
AGL Sales Pty Ltd was granted a licence on 31 October 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence granted
Sun Retail Pty Ltd was granted an electricity retail licence on 24 April 1998. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 28 July 2022 (with effect from 12 September 2022).
Licence granted
Alinta Energy Retail Sales Pty Ltd was granted a licence on 2 February 2012. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
Licence granted
Red Energy Pty Limited was granted an electricity retail licence on 24 February 2004 and a gas retail licence on 15 November 2006. The licences can be accessed via the resources tab.
Licence varied
The licences were last varied on 28 July 2022 (with effect from 12 September 2022).
Licence granted
Powershop Australia Pty Ltd was granted a gas retail licence on 8 February 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 (with effect from 12 September 2022)
Licence granted
Cogent Energy Pty Ltd was granted a licence on 23 January 2008. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.