Contents Victorian Energy Market report 2018-19 From the Chairperson An overview of the energy market Regulating the energy sector in Victoria Performance of energy businesses Which retailers had the greatest changes in customer numbers in 2018–19? How well did my retailer provide customer service? How reliable is the energy delivered by my distributor? Energy retail products and prices Payment difficulty and disconnection Complying with the energy rules Victorian Energy Market report 2018-19Published 26 November 2019Performance of energy businesses An explanation of how well Victorian energy retailers and distributors have performed against a range of measures. Which retailers had the greatest changes in customer numbers in 2018-19? How well did my retailer provide customer service? How reliable is the energy delivered by my distributor?
