Victorian Energy Market report 2018-19

Prices over 2018–19 for electricity and gas have stabilised compared to the previous year. 

More customers accessed assistance and received support from their retailer earlier to pay their bills.

This fourth annual Victorian energy market report outlines new rules being rolled out to rebuild Victoria’s confidence in the energy retail market.

Click on the chapters below to read more

• From the Chairperson
• An overview of the Victorian energy market
• Regulating the energy sector in Victoria
• Performance of energy businesses
• Energy retail products and prices
• Payment difficulty and disconnection
• Complying with the energy rules