Contents Victorian Energy Market report 2018-19 From the Chairperson An overview of the energy market Regulating the energy sector in Victoria Changes to the way customers experience the energy market What rule changes have we made in 2018–19? What’s happening in 2019–20 Performance of energy businesses Energy retail products and prices Payment difficulty and disconnection Complying with the energy rules Victorian Energy Market report 2018-19Published 26 November 2019Regulating the energy sector in Victoria Highlighting the changes we have made to the energy rules in Victoria. Changes to the way customers experience the energy market What rule changes have we made in 2018–19? What’s happening in 2019–20
