… calculating victorian energy efficiency certificates (veecs) for installation of multi-split systems to use the sum of the rated heating capacity (in kw) of all indoor units installed, rather than the rating of the outdoor unit. new requirement for internal and external units of multi-split systems to be from the same original equipment manufacturer (oem). allowing products registered under gems (greenhouse and energy minimum standards) classes 18 to 21 to be eligible for listing as a
Overview
In March 2023, the commission directed Powershop Australia Pty Ltd (Powershop), IPower Pty Limited & IPower 2 Pty Ltd (Simply Energy) and EnergyAustralia Pty Ltd (EnergyAustralia), to each appoint an independent reviewer to conduct a compliance review (review) of their relevant energy disconnection processes. The reviews form part of our proactive compliance program and aimed to better understand the
Mortons Lane Windfarm Pty Limited (ACN 126 367 600) applied to the Commission for a Victorian Electricity Generation Licence under the Electricity Industry Act 2000.
We granted the licence on 6 November 2013. This licence was varied on 4 December 2023.
Licence granted
Solstice Energy Retail Pty Ltd (formerly trading as Tas Gas Retail Pty Ltd) was granted a gas retail licence on 19 December 2016.
Licence varied
This licence was last varied on 14 February 2024.
The licence can be accessed via the resources tab.
Licence granted
Momentum Energy Pty Ltd was granted a gas retail licence on 10 October 2007. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 (with effect from 12 September 2022).
Licence granted
AGL Sales Pty Ltd was granted a gas retail licence on 1 January 2001. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 (with effect from 12 September 2022).
Licence granted
ZEN Energy Retail Pty Ltd was granted an electricity retail licence on 30 January 2019. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 (with effect from 12 September 2022).
Licence granted
Globird Energy Pty Ltd was granted a licence on 27 May 2015. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 17 August 2023.
Licence granted
Momentum Energy Pty Ltd was granted a licence on 25 October 2017. The licence can be accessed via the resources tab.
Licence varied
This licence was last varied on 22 June 2022 with effect from 12 September 2022.
1 August 2024From 1 August 2024, doorknocking is banned under the Victorian Energy Upgrades (VEU) program. This follows the cold-call telemarketing ban that took effect on 1 May 2024.Under these bans, accredited persons and scheme participants must obtain express prior consent from consumers before telephoning or visiting them to market VEU energy efficient upgrades, products and services.The bans aim to:
… greater western water enforceable undertaking 2024 we accepted an enforceable undertaking from greater western water about protecting customers experiencing family violence. breadcrumb home greater western water enforceable undertaking 2024 greater western water's enforceable undertaking over family violence customer protections the essential services commission has accepted a court enforceable undertaking from greater western
… regulator invites public submissions on tcv licence application 10 september 2024 the essential services commission is inviting public submissions about transmission company victoria pty ltd’s (tcv) application for an electricity transmission licence in victoria. essential services commission chairperson gerard brody says the public submission process is a crucial part of victoria’s electricity licencing process. “i … pm on monday 21 october 2024: online at engage victoria —including by
The Essential Services Commission has written to the Energy and Water Ombudsman of Victoria about Greater Western Water’s failure to issue some customers with quarterly bills following the IT upgrade of their billing platform.
The Essential Services Commission has published a new guideline to help water businesses self-report non-compliance with the Water Industry Standards.
… total certificate surrenders required to meet the energy liability across all retailers for 2023. three energy retailers have paid penalties after failing to meet their 2023 energy liabilities. the penalties include $28 million to engie, $905,000 to iberdrola energy, and $949,000 to iberdrola holdings. the victorian government recently announced its intention to change the program rules to give energy retailers more time to acquire certificates. essential services
More information
31 October 2024
Media release - Victorian energy retailers surrender over 6.2 million certificates to offset energy emissions in 2023
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How we regulate the VEU program
We are preparing for Melbourne Water's new water prices to apply from 1 July 2026We have provided Melbourne Water with guidance on what it should include in its price submission.In early October 2025, Melbourne Water must provide us with a price submission outlining the prices it proposes to apply for a period beginning 1 July 2026. Melbourne Water must engage with its customers to inform its price submission. The price submission will also set out the service levels and value
A ban on ‘cold-call’ telemarketing under the Victorian Energy Upgrades (VEU) program took effect today, with doorknocking to be banned from 1 August 2024. The bans will protect consumers from unwanted marketing phone calls and visits about the VEU program, empowering consumers to choose whether they want to be contacted for marketing purposes. Under the bans, businesses must obtain consent from consumers before telephoning or visiting them to market energy efficient upgrades, products and
Licence grantedAustralian Gas Networks (Vic) Pty Ltd was granted a gas distribution licence on 11 December 1997. Licence variedThe licence was last varied on 1 May 2024 with effect from 1 October 2024.
The Essential Services Commission has released its final decision on the Victorian Default Offer electricity price, locking in lower prices for consumers and small businesses. From 1 July 2024, the average rate Victorian Default Offer customers pay for their electricity will reduce by around $100 (or 6 per cent) for residential customers and around $260 (or 7 per cent) for small business customers.