VEET scheme registry accounts

From 1 November 2023, people who hold, transfer and surrender Victorian energy efficiency certificates (VEECs) must have a VEET scheme registry account. This includes accredited persons, relevant entities and other parties that hold or transfer VEECs (such as traders).  

This requirement aims to ensure that all Victorian Energy Upgrades (VEU) participants have been assessed as 'fit and proper persons' to operate with integrity in the VEU program.

How to apply for a VEET scheme registry account

When applying for a VEET scheme registry account, applicants must demonstrate they are a ‘fit and proper person’ to hold VEECs. This includes providing information about the applicant’s business history and compliance history, and submitting National Police Check Certificates for all officers of the applicant. 

The processes and requirements to apply for a VEET scheme registry account differ for accredited persons, energy retailers and other parties. Further information about these application processes is outlined below.

Accredited persons – existing and new applicants for VEU accreditation

To support new applicants seeking VEU accreditation to apply for a VEET scheme registry account, the application has been built into the new VEU accreditation application form. 

Existing accredited persons will have already applied for a VEET scheme registry account either when applying for their initial VEU accreditation or the renewal of their accreditation. No further action is required from accredited persons to apply for a VEET scheme registry account.

Given the assessment against ‘fit and proper person’ criteria that occurs during the accreditation application and accreditation renewal processes, there is no additional fee charged to new VEU accreditation applicants applying for a VEET scheme registry account.

Energy retailers and VEEC traders

To hold a VEET scheme registry account, you must first open a VEU administrative account. If you do not already have a VEU administrative account, you can open one by following the instructions here: Open a VEU administrative account.

To apply for a VEET scheme registry account, complete the following steps:

1. Download the VEET scheme registry account application form.
2. Follow the instructions on the form. 
3. Email the completed form, National Police Check Certificates and any supporting documents to veu@esc.vic.gov.au. Please identify any documents that are 'commercial-in-confidence.'
4. You will be invoiced a $2,000 application fee. This fee must be paid before your application will be assessed. A waiver of this fee may be available if you have already been assessed as a 'fit and proper person' by an Australian regulator under an equivalent test (for example, current energy retailers or Australian Financial Services Licence holders).
5. Respond to any requests for further information.
6. Wait for written confirmation of the outcome of your application.

If you belong to a group of related bodies corporate, please note that only one of those related bodies corporate is currently permitted to hold a VEET scheme registry account. Please contact VEU Support by phone on (03) 9032 1310 or email at veu@esc.vic.gov.au for further advice prior to applying for your VEET scheme registry account.