This guideline provides energy retailers and distributors with information on what they need to report to us.
Compliance and Performance Reporting Guideline
Overview
Overview
We use information provided by energy businesses to monitor and produce reports on their performance and compliance with regulatory obligations. This guideline sets out what retailers need to report to us.
To help ensure we receive the correct information, we ask regulated businesses to use reporting templates we have created.
As of 1 May 2023, electricity reporting obligations as well as performance and compliance reporting templates for distributors can now be found on the Electricity Distribution Code of Practice page.
Current version of the guideline
Distributors
Previous versions
Previous versions of the Compliance and Performance Reporting Guideline
1 July 2020
This template applies to version 5 of the guideline and must be used for reporting during the financial year 2020–21 only.
(xlsx, 71.52 KB)
1 January 2019
This template applies to version 4 guideline and must be used for reporting prior 1 July 2020
(xlsx, 66.56 KB)
21 August 2019
This template must be used for reporting during the financial year 2019–20 only.
(xlsx, 373.19 KB)
1 January 2019
This template applies to version 4 guideline and must be used for reporting prior 1 July 2020.
(xlsx, 71.35 KB)
Performance indicator templates (2012-2016)
From 1 July 2013 to 30 June 2016, energy retailers were required to report on their performance according to the indicators set out in the Information Specification for Victorian Energy Retailers.
As of 1 July 2016, this instrument was superseded by the Interim Compliance and Performance Reporting Guideline.