We proposed amending energy retailer compliance and performance reporting obligations in relation to new statutory monitoring and reporting requirements, and payment difficulties updates.
Compliance and Performance Reporting Guideline review 2016
Overview
We proposed changes to energy retailer compliance and performance reporting obligations in order to:
- comply with new statutory monitoring and reporting requirements that came into effect on 1 January 2016
- consolidate and streamline existing compliance and performance reporting guidelines
- assist in the transition to the new framework for assisting customers experiencing payment difficulty due to come into effect on 1 July 2017
- enable the Commission to better monitor changes in the Victorian energy retail market.
The proposed changes are set out in the Interim Compliance and Performance Reporting Guideline and decision documents.
The proposed guideline was an interim document, pending a comprehensive review of compliance and performance reporting obligations in 2017-18.