This guideline sets out processes and preferred strategies for resolving access regime disputes.
Rail Access Dispute Resolution Guideline
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Overview
The Rail Access Dispute Resolution Guideline sets out our processes, procedures and preferred strategies for resolving access regime disputes under the Rail Corporations Act 1996. It also sets out the rights, obligations and responsibilities of access providers, access seekers, users, the Commission and affected stakeholders in relation to such disputes. It should be read with the Information Paper.