View maximum fares for unbooked taxi trips that begin in the Melbourne Metropolitan or Urban and Large Regional Zones.
Maximum taxi fares
Overview
We set maximum charges for unbooked commercial passenger vehicle services that begin in the Melbourne Metropolitan Zone or Urban and Large Regional Zone. These areas cover:
- most of metropolitan Melbourne
- Geelong
- Ballarat
- Bendigo
- Frankston
- Dandenong
- the Mornington Peninsula.
Unbooked commercial passenger vehicle services are trips that are not booked via an app, over the phone or on a website. Basically, unbooked trips are hailed from the street or hired from a designated taxi rank.
Fares for booked commercial passenger vehicle services are not regulated; operators set their own fares for these trips. Fares for unbooked trips that do not begin in the Melbourne Metropolitan or Urban and Large Regional Zones are also not regulated.
2024 review of maximum unbooked fares and non-cash payment surcharge
On 16 August 2024, we released the final decision and determination on our 2024 review of maximum unbooked taxi fares which:
- increased maximum fares for unbooked taxi services by 5.5 percent. The new maximum fares applied from 23 September 2024.
- set out a fare adjustment mechanism that will change the maximum fares for unbooked taxi services in line with changes in our taxi cost indexes in 2025, if certain conditions are met.
Current maximum fares – Melbourne metropolitan and urban area (effective from 23 September 2024)
The maximum charges for unbooked taxi services that begin in the Melbourne Metropolitan Zone or Urban area of the Urban and Large Regional Zone are set out in Schedule 1 of the current determination.
Maximum fares for unbooked taxi services that begin in the Melbourne Metropolitan Zone or the Urban area of the Urban and Large Regional Zone – ‘time or distance’ tariffs
| Tariff 1 ‘Day’ (9am–5pm) | Tariff 2 ‘Overnight’ (5pm–9am, excluding peak) | Tariff 3 ‘Peak’ (Fri & Sat nights 10pm–4am) | |
|---|---|---|---|
| Standard fare components | Maximum charge up to | ||
| Flagfall ($) | $5.10 | $6.35 | $7.60 |
| Distance rate ($/km) (when speed is above 21 km/hr) | $1.982 | $2.204 | $2.426 |
| Detention rate ($/min) (when speed is below 21 km/hr) | $0.694 | $0.771 | $0.849 |
| Other fare components (applicable to tariffs 1, 2 and 3) | Maximum charge up to | ||
| High occupancy fee (a) | $17.35 | ||
| Airport taxi rank fee (b) (For trips from the airport rank) | Pass-through | ||
| Holiday rate (c) | Tariff 3 rates | ||
| CPV levy recovery fee | Pass-through | ||
| CityLink and EastLink tolls (d) | Pass-through | ||
| Cleaning fee | Up to a maximum of $120 | ||
Maximum fares for unbooked taxi services that begin in the Melbourne Metropolitan Zone or the Urban area of the Urban and Large Regional Zone – ‘time and distance’ tariffs
| Tariff 1 ‘Day’ (9am–5pm) | Tariff 2 ‘Overnight’ (5pm–9am, excluding peak) | Tariff 3 ‘Peak’ (Fri & Sat nights 10pm–4am) | |
|---|---|---|---|
| Standard fare components | Maximum charge up to | ||
| Flagfall ($) | $5.10 | $6.35 | $7.60 |
| Distance rate ($/km) (applies at all times) | $1.639 | $1.820 | $2.014 |
| Duration rate ($/min) (applies at all times) | $0.421 | $0.462 | $0.499 |
| Other fare components (applicable to tariffs 1, 2 and 3) | Maximum charge up to | ||
| High occupancy fee (a) | $17.35 | ||
| Airport taxi rank fee (b) (For trips from the airport rank) | Pass-through | ||
| Holiday rate (c) | Tariff 3 rates | ||
| CPV levy recovery fee | Pass-through | ||
| CityLink and EastLink tolls (d) | Pass-through | ||
| Cleaning fee | Up to a maximum of $120 | ||
Current maximum fares – Large Regional areas (effective from 23 September 2024)
The maximum charges for unbooked taxi services that begin in the Large Regional areas of the Urban and Large Regional Zone are set out in Schedule 2 of the current determination.
Maximum fares for unbooked taxi services that begin in the Large Regional areas of the Urban and Large Regional Zone, including Geelong, Ballarat and Bendigo – ‘time or distance’ tariffs
| Fare component | Maximum charge | |
|---|---|---|
| Standard fare components | ||
| Flagfall ($) | $4.40 | |
| Distance rate ($/km) (when speed is above 21 km/hr) | $2.245 | |
| Detention rate ($/min) (when speed is below 21 km/hr) | $0.785 | |
| High occupancy trips | ||
| For trips with five or more passengers (excluding children under 5) or where a vehicle larger than a standard taxi is required regardless of the number of passengers (except where the vehicle has been hired for the carriage of one or more persons who use a wheelchair or other mobility aid): not applicable if the commercial passenger vehicle does not have the capacity for carriage of five or more passengers in fixed seats. ‘Fixed seats’ does not include positions for the carriage of persons in wheelchairs. | ||
| Flagfall ($) | $4.40 | |
| Distance rate ($/km) (applies when speed is above 21 km/hr) | $3.421 | |
| Detention rate ($/min) (applies when speed is below 21 km/hr) | $1.198 | |
| Other fare components | ||
| Late night fee (For trips commencing between 7pm on Friday and Saturday nights through to 6am the following morning; and from midnight to 6am on all other days) (a) | $4.15 | |
| Holiday fee (b) | $5.10 | |
| CPV levy recovery fee | Pass-through | |
| CityLink and EastLink tolls (c) | Pass-through | |
| Airport taxi rank fee (d) (For trips from the airport rank) | Pass-through | |
| Cleaning fee | Up to a maximum of $120 | |
Maximum fares for unbooked taxi services that begin in the Large Regional areas of the Urban and Large Regional Zone, including Geelong, Ballarat and Bendigo – ‘time and distance’ tariffs
| Fare component | Maximum charge | |
|---|---|---|
| Standard fare components | ||
| Flagfall ($) | $4.40 | |
| Distance rate ($/km) (applies at all times) | $1.825 | |
| Duration rate ($/min) (applies at all times) | $0.600 | |
| High occupancy trips | ||
| For trips with five or more passengers (excluding children under 5) or where a vehicle larger than a standard vehicle is required regardless of the number of passengers (except where the vehicle has been hired for the carriage of one or more persons who use a wheelchair or other mobility aid): not applicable if the commercial passenger vehicle does not have the capacity for carriage of five or more passengers in fixed seats. ‘Fixed seats’ does not include positions for the carriage of persons in wheelchairs. | ||
| Flagfall ($) | $4.40 | |
| Distance rate ($/km) (applies at all times) | $3.030 | |
| Duration rate ($/min) (applies at all times) | $0.657 | |
| Other fare components | ||
| Late night fee (For trips commencing between 7pm on Friday and Saturday nights through to 6am the following morning; and from midnight to 6am on all other days) (a) | $4.15 | |
| Holiday fee (b) | $5.10 | |
| CPV levy recovery fee | Pass-through | |
| CityLink and EastLink tolls (c) | Pass-through | |
| Airport taxi rank fee (d) (For trips from the airport rank) | Pass-through | |
| Cleaning fee | Up to a maximum of $120 | |
How we regulate taxis
View information on how we regulate commercial passenger vehicles (taxis).