Annual Report 2018-19
Published 17 October 2019Performance against output measures
Performance against output measures 2018–19: economic regulatory services
Each year, we report on our performance against several measures that relate to Budget Paper Number 3 Service Delivery (BP3), which is issued by the Department of Treasury and Finance. Our output measures and targets align with our objective to promote the long-term interests of Victoria consumers with regard to price, quality and reliability of essential services.
The table below summarises our performance for all output measures in 2018–19.
|
Performance measures |
Unit of measure |
2018–19 annual target (BP3) |
Full-year 2018–19 actual |
Performance variation (%) |
2019–20 annual target |
|
Quantity |
|
|
|
|
|
|
New or revised regulatory instruments issued |
number |
6 |
16 |
167% |
7 |
|
The 2018–19 actual result is higher than target due to a higher number of new or revised regulatory instruments being issued than originally anticipated. |
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|
Performance reports for regulated businesses or industries |
number |
7 |
10 |
43% |
7 |
|
The 2018–19 actual result is higher than expected because of the introduction of quarterly water performance reports. |
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|
Performance reviews and compliance audits of regulated businesses |
number |
144 |
143 |
-1% |
144 |
|
Price approvals of regulated businesses |
number |
39 |
25 |
-36% |
22 |
|
The 2018–19 outcome is lower than target due to a lesser requirement to perform local government fee capping applications than anticipated. The 2019–20 target has been reduced to better reflect the number of businesses required to submit annual price or tariff proposals. |
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|
Registration and accreditation decisions/approvals in relation to the Victorian Energy Efficiency Target Scheme (now called the Victorian Energy Upgrades program) |
number |
6000 |
4076 |
-32% |
5000 |
|
The 2018–19 outcome is lower than target as activities in the year were at fewer, but larger and more complex, business sites than anticipated. The 2019–20 target has been adjusted to reflect this trend. |
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|
Reviews, investigations or advisory projects |
number |
1 |
5 |
400% |
1 |
|
The outcome is higher than target due to the requirement for the Essential Services Commission to develop a Victorian Default Offer (VDO). The VDO is a fair price for energy that all Victorian electricity retailers will be required to offer to all residential and small business customers. Reviews were also undertaken of domestic building insurance, towing and storage fees, local government rate capping and electricity connections. |
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|
Compliance and enforcement activities – energy |
number |
15 |
15 |
0% |
30 |
|
Setting of regulated price and tariffs |
number |
new measure |
n/a |
n/a |
1 |
|
New performance measure for 2019–20 to reflect new funding for the Fairer Energy Regulation initiative. |
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|
Quality |
|
|
|
|
|
|
Decisions upheld where subject to review, appeal or disallowance |
per cent |
100% |
100% |
0% |
100% |
|
Timelines |
|
|
|
|
|
|
Delivery of major milestones within agreed timelines |
per cent |
100% |
100% |
0% |
100% |
|
Cost |
|
|
|
|
|
|
Total output cost |
$ million |
26.5 |
23.9 |
-9.8% |
30.7 |
|
The 2018–19 outcome is less than expected due to movement of funding to redevelop Victorian Energy Upgrades systems into future years and timing of expenditure for the retail market review project. The higher 2019–20 target reflects additional funding for the Fairer Energy Regulation initiative. |
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