People Energy shortfall statement 2020

In November 2020, People Energy paid a penalty of $335,550 after we issued the company with a Victorian energy efficiency certificate shortfall statement.

Under the Victorian Energy Upgrades program, energy retailers must surrender certificates in proportion to the volume of electricity and gas they sell to Victorian customers.

People Energy paid this penalty because we found that the number of Victorian energy efficiency certificates they surrendered for the 2019 relevant entity compliance year (116 in total) was 6,711 short of their liability for the year. 

Read more about how we regulate the Victorian Energy Upgrades program.