Lumo Energy shortfall statement 2022

Lumo Energy paid a penalty of $110,950 after we issued the company with a Victorian energy efficiency certificate shortfall statement in November 2022.

Under the Victorian Energy Upgrades program, energy retailers must surrender certificates in proportion to the volume of electricity and gas they sell to Victorian customers.

Lumo Energy were issued this penalty because we found that the number of Victorian energy efficiency certificates they surrendered for the 2021 relevant entity compliance year was 1,585 short of its liability for the year. 

Read more about how we regulate the Victorian Energy Upgrades program.