View research and findings that promote the long-term interests of commercial passenger vehicle consumers.
Commercial passenger vehicle inquiries and reviews
Our primary responsibility is to review and set maximum unbooked taxi fares and non-cash payment surcharges every two years.
We undertake inquiries at the request of government or relevant minister: see for instance metro and outer Melbourne share-ride taxi review 2012 and Geelong share-ride taxi review 2013.
Featured work
We are reviewing the maximum fares for unbooked taxi services and non-cash payment surcharge.