We have updated our charter of consultation and regulatory practice with the aim of:

• promoting best-practice engagement and regulatory practice
• focusing on embedding principles that promote fit-for-purpose engagement that encourages continuous improvement
• contributing to achieving our legislative objectives.

Our updated charter is now part of a broader stakeholder engagement framework to promote consistency and provide clear direction and guidance for staff.

The framework contains five principles that underpin our commitment to excellent stakeholder engagement.

We're now working on new internal guidelines and providing training and development for staff to bring the new framework to life.

We are also developing better tools to evaluate and report on our engagement activities to promote transparency and continuous improvement.