The Essential Services Commission is inviting feedback on a proposed enforceable code of practice that electricity transmission companies must follow when using their legal powers to access private land in Victoria.
The Essential Services Commission has initiated the retailer of last resort process to automatically transfer Victorian customers from failed electricity retailer Mojo Power East Pty Ltd (Mojo Power East), trading as People Energy, to other retailers to provide for the continued supply and sale of essential electricity services.
The Essential Services Commission has released its final decision on Wannon Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $88.
… regulator releases final decision on central highlands water’s proposed five-year pricing plan 23 june 2023 the essential services commission has released its final decision on central highlands water’s five-year pricing plan , with typical bills in 2023-24 set to increase by $67. this means typical annual … concessions. the commission has accepted central highland water’s revised new customer contributions proposal. new customer contributions (or
The Essential Services Commission has released its final decision on East Gippsland Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $93.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 7.5 per cent – from $1,238 to $1,331 – from 1 July 2023.
The Essential Services Commission has released its final decision on Lower Murray Water’s five-year pricing plan, with typical bills in 2023-24 set to increase by $78.
This means typical annual water and sewerage bills for residential owner occupier customers will increase 7.7 per cent – from $1,018 to $1,096 – from 1 July 2023.
The Essential Services Commission has released its final decision on GWMWater’s five-year pricing plan, with typical bills in 2023-24 set to decrease by $7.
On 14 September 2018, Murra Warra Project Co Pty Ltd (ACN 616 990 731) applied for a licence to generate electricity for supply or sale, and to sell electricity under section 18 of the Electricity Industry Act 2000 (Vic).
Consultations on the application closed on 17 January 2019. No submissions were received.
We granted the licence on 13 February 2019. The licence was varied 20 June 2023.
The Essential Services Commission has released its annual tariff approvals for four of Victoria’s water businesses for 2023–24, which came into effect on 1 July.
Greater Western Water, North East Water, Melbourne Water, and Goulburn-Murray Water each undertook detailed price reviews in previous years, and were not included in the commission’s price decisions announced in June.
The Essential Services Commission has published a series of reports to support better practice responses to consumers experiencing family violence. The reports provide expert practical advice on engaging victim-survivors in the design, delivery and evaluation of family violence reforms and customer vulnerability work in the energy and water sectors.
… findings highlight clear opportunities for retailers to increase investment in their people, procedures, platforms and overall compliance with the framework to further improve customer outcomes,” said commission symons. “and our message to victorian households or businesses struggling to pay their bills is please don’t delay – contact your energy retailer as soon as possible for assistance and to find out what concessions, rebates and payment plans are available to you.” the review
… regulator has proposed updates to its water customer service codes to ensure they continue to meet the needs of customers, particularly those facing financial difficulty. the essential services commission’s urban and rural water codes specify service standards and conditions for victoria’s water businesses, including rules for billing, payment difficulty and debt collection. they also set out minimum service quality and reliability standards. the commission’s water
The Essential Services Commission has published the 2021 performance report for the Victorian Energy Upgrades program. The program is part of the Victorian Government’s efforts to reduce greenhouse gas emissions.
29 June 2022
Refrigerated cabinets discount factor
We have implemented changes to the VEU registry to implement the government's announcement today to remove incentives for any refrigerated cabinet products installed that belongs to products class 1 to 11 (inclusive) under the Greenhouse and Energy Minimum Standards (Refrigerated Cabinets) Determination 2020 (Cth). This change is in place until a full activity review can be undertaken by the Department of Environment, Land, Water and
7 July 2022
The Essential Services Commission acknowledges the queries and concerns that many accredited persons and scheme participants are raising in response to the recent announcements about the refrigerated cabinets activity under the Victorian Energy Upgrades program.
22 July 2022
Assessment of pending Victorian energy efficiency certificates
The Essential Services Commission thanks you for your ongoing support as we continue our investigation into multiple installations of refrigerated cabinets under the Victorian Energy Upgrades (VEU) program.
As we communicated earlier this month, we have recommenced our assessment of pending Victorian energy efficiency certificates for the refrigerated cabinet activity, focusing initially on those claims that
… customer service at the centre the program. it is important recognition that this is a program designed to provide immediate and long-term benefits to victorians through energy cost savings and greenhouse gas emission reductions. energy market higher wholesale energy prices and power plant closures appear to be impacting the ability of some retailers to operate in the market. two retailers have exited the victorian market in the last two months triggering the retailer of
The Victorian energy regulator has accepted court enforceable undertakings from EnergyAustralia Pty Ltd,
Overview
As part of its Energy Fairness Plan commitments, the Victorian Government reformed the enforcement framework that we operate under. To align with this new framework our energy codes have transitioned to to ‘codes of practice’.
The new enforcement framework was implemented via the Essential Services Commission (Compliance and Enforcement Powers) Amendment Act 2021 (Compliance and Enforcement Act).
The Compliance and Enforcement Act commenced on 1 December 2021 and
… be 5.2 cents per kilowatt hour, down from 6.7 cents. the minimum time-varying feed-in tariffs will also fall. the commission’s pricing director marcus crudden said solar panel owners were small-scale electricity generators, rather than retailers, and were impacted by the fact that daytime power prices in victoria were at the lowest level for many years. “unused power generated from rooftop solar goes into the wholesale energy market,” he said. “retailers’ tariffs cover the costs of