Read more about penalty notices issued to Simply Energy for alleged breaches of the Energy Retail Code that relate to explicit informed consent.
Simply Energy explicit informed consent penalty notice 2018
Overview
IPower Pty Ltd and IPower 2 Pty Ltd trading as Simply Energy, have paid a penalty of $20,000 following the issue of a penalty notice by the commission. The commission alleged that Simply Energy failed to obtain the explicit informed consent of a customer before arranging to transfer the customer to a Simply Energy contract.