We reviewed codes affected by the Victorian 'guaranteed service level' payment scheme.
Victorian electricity distributors' 'guaranteed service level' payment scheme review 2015
- Project started
- Project completed
Overview
We reviewed codes affected by the Victorian 'guaranteed service level' payment scheme. The scheme requires Victorian electricity distributors to make payments to customers who receive a level of service worse than a specific threshold or level.
In December 2015, we:
- published our Victorian Electricity Distributors' Guaranteed Service Level Payment Scheme: Final Decision
- amended versions of the Electricity Distribution Code and Public Lighting Code.