Essential Services Commission

26 May 2025

Independent regulator announces Victorian electricity default offer

The Essential Services Commission has released its final decision on the Victorian Default Offer to apply from 1 July 2025 to 30 June 2026. 

19 May 2025

Indigo Shire's request for higher rate cap approved

Following a request from Indigo Shire Council, the Essential Services Commission has approved an application for a higher rate cap of 7.54 per cent for the 2025-26 financial year, 4.54 percentage points above the 3 per cent cap set by the Minister for Local Government.

19 May 2025

Report helps support energy and water customers experiencing family violence

The Essential Services Commission has today welcomed the release of a discussion paper designed to help the energy and water sectors identify risks and prevent harm for customers experiencing family violence.

16 May 2025

Rules to help Victorians access affordable energy and tackle ‘loyalty tax' proposed by regulator

The Essential Services Commission is proposing new rules to require energy retailers to move certain customers onto cheaper plans. The commission estimates these rules would have saved customers an average of around $225 on electricity and $182 on their gas each year.

16 May 2025

Customers on older plans significantly better off on their retailer’s best offer

Electricity customers on older plans could be significantly better off on their retailer’s best offer, potentially saving hundreds of dollars annually.

12 May 2025

Hepburn's request for higher rate cap approved

Following a request from Hepburn Shire Council (Hepburn), the Essential Services Commission (the commission) has approved an application for a higher rate cap of 10 per cent for the 2025-26 financial year, 7 percentage points above the 3 per cent cap set by the Minister for Local Government.