We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
Essential Services Commission
Featured work
The Essential Services Commission is reviewing the Victorian energy rules, to improve how energy businesses register energy customers who rely on life support equipment.
Energy retailer Pacific Blue Retail Pty Ltd (Pacific Blue), which trades as Tango Energy and Pacific Blue Retail, has paid $961,550 for allegedly breaching Victorian energy rules related to guaranteed service level payments.
We are seeking applications from auditors to conduct independent audits for the Victorian Energy Upgrades (VEU) program, to help protect consumers and program integrity.
The Essential Services Commission has confirmed the maximum prices Victoria’s 18 water businesses can charge their customers for specific services in 2025–26.
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Featured consultations
Review of life support protections in Victoria - Consultation ends 4 September 2025